Sierra Pacific Mortgage 5.3.21

Sierra Pacific Mortgage

The past year has been one like no other, but we are blessed in the mortgage and real estate industry to have had a steady flow and a great year. With all the curveballs 2020 brought us, I am still grateful to be in the industry and thankful that business carried on as usual. With the tough times of being locked down, we saw technology meet its match and showed how much we are capable of doing from anywhere. Homeowners and homebuyers were still able to make their homeownership dreams come true with great interest rates and an extremely competitive market.

Sierra Pacific Mortgage had one of its best years yet and was even voted one of 2020’s “Top Mortgage Workplaces” by Mortgage Professional America. At Sierra Pacific Mortgage, we work hard to ensure that our employees feel seen and heard, as well as rewarded for their excellent efforts. It is a part of the company’s Pillars of Success to always do the right thing, not only for our customers, but for our people too. We strive to give our borrowers the best commitment we can, and always be there for our repeat customers. Even though Sierra Pacific Mortgage is a nationwide company, we make sure to give the hometown feel in our home buying experience. Throughout the experience, we utilize technology to our advantage. With the release of our new app, SPM GO, we have been able to assist future homeowners with the capability to apply, communicate with the mortgage loan originator, securely send documents, and track their mortgage process right from their phone. We also have a great system we call ExpressLoan that is very user friendly and has an automated validation built in. We know what needs to be done, and what we are missing from an application, right away with the waiting time minimized.

Our New England locations are conveniently located in northern Rhode Island, as well as central Massachusetts. We have great in-house support with mortgage loan assistants and processors who are hands on with the file straight through to underwriting. Our mortgage loan originators know their support team has their backs at all times and help to streamline the process, so our borrowers get to the closing table in a timely manner. We also have an in-house marketing associate who assists the team with brainstorming creative ways to reach prospective borrowers and even work with realtors to market their inventory of homes.