Franklin American Mortgage Company


Located in Franklin, TN, Franklin American Mortgage Company, a Division of Citizens Bank, N.A., is a full-service professional mortgage banking firm licensed to provide residential mortgages across the nation. Since it was founded in 1994, the company has become a preferred lender for consumers and mortgage professionals, offering a host of diverse, flexible mortgage packages. Now, as part of the Citizens Bank family, Franklin American Mortgage has increased strength and a depth of resources to help individuals and families achieve their dreams of homeownership.

Dedicated to remaining an industry leader, Franklin American Mortgage offers borrowers, brokers, and lenders the strength and security of a forward-thinking national mortgage banker. The company truly values its relationship with each customer and mortgage professional, maintaining a tradition of responsiveness and personalized service; this philosophy has enabled Franklin American Mortgage to become one of the largest mortgage bankers in the nation.

Franklin American Mortgage also understands the personal side of every transaction and the need for prompt communication with its lending partners. You will have complete access to underwriters, closers, support staff – or anyone needed to help close the loan. To serve your processing needs, Franklin American Mortgage has operations centers in Franklin, TN and Irving, TX. This level of customer service and access sets the company apart from its competition and makes Franklin American Mortgage a top-10 mortgage origination and servicing company* and one of the most trusted names in the industry.

In addition to this unparalleled customer service, Franklin American Mortgage also offers a wide variety of comprehensive training materials, video, and instruction for streamlining the loan approval process, originating government loans, and navigating regulatory changes such as RESPA, MDIA, and TRID.

Franklin American Mortgage is an FHA Direct Endorsed, VA Automatic, and a LAPP, Fannie Mae, Freddie Mac, and Ginnie Mae approved seller/servicer.

*Inside Mortgage Finance, 2018

For more information about Franklin American Mortgage, please contact:

Andrea Franko
Account Executive
Franklin American Mortgage Company, a Division of Citizens Bank, N.A.
6100 Tower Circle
Suite 600
Franklin, TN 37076
Cell: 860-803-2960
Email: [email protected]