Franklin American 7.27.20


Isn’t it time that you partnered with a Wholesale lender that’s invested in you? For over 25 years, Franklin American Mortgage has been committed to providing customer service and support that is unmatched in the industry. As part of the Citizens Bank family, we have financial strength and stability you can count on, as well as all these other reasons we “check all the boxes” you’re looking for in a lending partner:

  • Strength – As the largest “bank-owned” wholesale lender, we’re backed by Citizens Bank’s $165B in assets.
  • Non-Solicitation – We won’t solicit our active partners’ customers with any mortgage-related marketing or sales messaging. Period.
  • Servicing – Citizens Bank’s mortgage servicing team was recently ranked #4 in a national customer service satisfaction report. By retaining your borrowers’ servicing, we’ll help you take care of their needs for life. Additionally, we offer options for netting escrows for refi’s, recasting loans, and dropping mortgage insurance.
  • Loyalty Rewards – Our loyalty program, designed to give our top customers reduced fees and priority service.
  • Support – With on-site account executives and an inside sales support team, we’re ready to help you close more loans.
  • Emerging Mortgage Banker – Our Emerging Mortgage Banker (mini-correspondent) program allows you to choose the services you want:
    • You can control the appraisal ordering process or we’ll do it for you
    • You can order tax transcripts at our expense or we’ll order them for you
    • You can control closing docs, or we’ll prepare them in your name for free
  • Online Disclosures – For our broker customers, we offer simple online disclosures that include all state and federal forms.
  • Pre-Approval Loans – Our fully underwritten pre-approved loans on TBD (to be determined) properties allow you to meet realtor and seller demands.
  • Reduced Fees – New customers or inactive loan officers get reduced fees to help you win more borrowers.
  • Enhanced Pricing – New bank offerings on the way, including CRA and HELOC!

If Franklin American Mortgage sounds like the lending partner you’ve been looking for, contact me today!

Andrea Franko
Account Executive

Franklin American Mortgage Company, a Division of Citizens Bank, N.A.

6100 Tower Circle
Suite 600
Franklin, TN 37076
Cell: 860-803-2960
Email: [email protected]